Founded by a highly experienced team dedicated to raising the bar on service quality, The PC Fix provides personalized remote computer support services for consumers and small businesses.  The PC Fix is staffed by skilled technicians hired from major brands such as Dell, HP, Microsoft, and IBM.  After a three-month training program that focuses on listening, communication, and Microsoft certifications, The PC Fix's staff are well prepared to offer technical support.  This dedication to service has earned The PC Fix a customer approval rate of 95% and a resolution rate of 86%, ratings among the highest published benchmarks in the computer support industry today.

The PC Fix's live 24/7/365 technical support covers a wide array of everyday technologies, such as desktop software applications and hardware devices like servers, printers, routers and modems.  The PC Fix's service improves with each situation by thoroughly documenting a customer's problem and combining it with the customer's demographic information and behavioral profile.  Combined with fast connectivity and the ability to schedule appointments with preferred technicians, The PC Fix provides the best technical support experience available.

The PC Fix Support is currently available to customers in the United States, United Kingdom, and Canada, and is expanding to several new geographies across the globe.  Its next generation of service will include a dashboard for PC recovery, antivirus/spyware, data backup and PC optimization.